Urban Craftsman Valet Heartwood Creations

Speedy Delivery and Professional Packaging

We offer a wide range of shipping options due to our long-standing partnerships with UPS, FedEx and DHL. Our warehouse staff is highly educated and will package the goods according to our exact and precise specifications. Before shipping, all goods will be thoroughly examined and secured. Every day, we send thousands of packages to customers from all over the world. The fact that we're dedicated to becoming the largest online retailer in the World is clear. The warehouses are located situated in Europe just as they are in USA.

Note: Orders that contain more than one item will be assigned a separate processing time for each item.

Before shipping We will conduct a thorough inspection of the items you have ordered. The majority of orders are delivered within 48 hours. Delivery is expected to take between 3 and 7 days.

Returns

Due to the multiple parties involved, including the factory and the warehouse, we are unable to completely manage our stock. Therefore, the actual inventory could fluctuate at any moment. It is possible that the stocks could be depleted after your order has been placed.

Our policy lasts 30 days. If you haven't received your product within the 30 days period, we are not able to provide a refund or an exchange.

The item cannot be used, and it must be in its original condition. It should also be in the original packaging.